Reference

Terms That Govern Your bj770 Account

These terms set out what you agree to when you open and use a bj770 account — covering deposits via bKash, Nagad, and Rocket, how we handle your wallet, and what applies in your region.

Account EligibilityPayment TermsWallet & WithdrawalsAccount ConductJurisdiction Notice
bj770 Terms That Govern Your bj770 Account
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a dispute about your account or a transaction, our support team handles terms-related queries through the channels below. For payment disputes involving bKash, Nagad, or Rocket, have your transaction reference ready before you get in touch — it speeds up the review significantly.

Live Chat Open the chat widget from any page while logged in. Terms and account queries are handled directly — no ticket queue for straightforward questions.
Email Support Send detailed terms or dispute queries to our support address. Include your account ID and the relevant transaction reference for faster handling.
Account Help Centre The Help Centre inside your account dashboard covers common terms questions, withdrawal steps, and how to submit a formal dispute in writing.
HOW WE OPERATE

How We Handle Your Account and Data

We hold your account data only for as long as your account is active or as required by applicable law. You can request a copy of the data we hold, ask us to correct inaccuracies, or close your account through the settings page at any time. Account security relies on the mobile number you register — keep it current, because OTP verification for login and withdrawals goes to that number. If you believe your account has been accessed without your permission, contact support immediately so we can freeze activity while we investigate.

Data Retention

We keep transaction records and account data for the period required under applicable law. You may request deletion of non-essential data by contacting support in writing.

Account Security

Every login and withdrawal triggers an OTP to your registered mobile number. Keep that number updated in account settings to avoid access issues.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit a written request through the Help Centre and we will respond within a reasonable period.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without your consent.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and how our terms apply to payments and withdrawals in Bangladesh.

Account eligibility depends on your local law and the regions we currently serve. It is your responsibility to confirm that accessing the platform is permitted under the laws of your jurisdiction before registering.

Partial payments are held in a pending state until the correct amount is matched. Contact support with your transaction reference and we will reconcile it against your account wallet.

Yes. Submit a written data access request through the Help Centre inside your account dashboard. We will provide the data we hold on your account within a reasonable timeframe under applicable law.

Raise a dispute through live chat or email support. Include your account ID and the transaction reference from your bKash, Nagad, or Rocket app. Disputes are reviewed and responded to in writing.

We notify you through your registered account before material changes take effect. Continuing to use the platform after that notice means you accept the updated terms. You may close your account if you do not agree.

Account closure requests are handled through the settings page or via written request to support. Any pending withdrawals are processed before closure. Outstanding balances are returned to your registered Rocket, Nagad, or bKash number.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.